Questions before you order?
Are these malas made with real gold?
Our beads are made from real gold, not gold-coated material, then filled with wax for support and durability. Each article is hallmarked; separate purity and order-identification inscriptions help us identify it for buyback. Stated net gold weight excludes wax and other non-gold materials.
You can have the gold tested at a BIS-recognised Assaying and Hallmarking Centre. Tell the tester that the beads are thin and wax-filled so they can select an appropriate testing method and avoid unnecessary damage.
Can I wear my mala every day?
These delicate malas are intended for occasional wear, weddings, celebrations and gifting rather than regular daily wear. Handle gently and avoid pulling, pressure, impact, perfume, chemicals and moisture.
How do I choose my colour and purity?
Select from the options shown on the product page. Available colours and purities vary by design. Check your selection and displayed price before adding to cart.
How do partial COD, shipping and delivery work?
For partial COD, pay 10% of the jewellery value plus the full ₹479 shipping charge upfront. Pay the remaining 90% of the jewellery value on delivery. Review checkout for available options and exact amounts.
Shipping is ₹479 per order, including orders with more than one mala. Delivery is available within India to serviceable pincodes. Allow 1–2 business days for processing. Estimated overall delivery is 3–7 business days from order and required-payment confirmation. These are estimates, not guarantees.
Your ₹479 delivery charge contributes towards fully insured delivery through Sequel Logistics, a trusted specialist in jewellery logistics in India. Gayatri Jewellers covers the remaining shipping cost.
Do you offer buyback, and who can help before I order?
We offer voluntary buyback of jewellery originally purchased from Gayatri Jewellers, subject to inspection, valuation and your approval. Buyback is separate from returns and exchanges. Read Buyback Information for full terms.
Email support@newgayatrijewellers.com or call +91 95889 62721 / +91 63770 22491. For WhatsApp, use +91 63770 22491.